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Business Applications

Business Applications

HTP Global Technologies business application services help you unlock opportunities through digital transformation and omni-channel experience – with new technologies, focusing on all aspects of customer experience and leveraging data to remain on top of the game.

We enable organizations on:

Microsoft EcoSystem

MS Dynamics 365 CRM is the comprehensive software suite facilitating a brilliant fusion of CRM & cloud services focused on a customer-specific business process.

Digital Transformation

Achieve true digital transformation with the right technologies to modernize products, unlock deep understanding of what modern customers want, and rethink your entire business models with a strategic digital mindset.

Customer Experience

Unify and measure your data to make informed decisions that enhance the customer experience, boost engagement, and strengthen loyalty.

OMNI Experience

Provides an omni-channel experience with easy to deploy on-premises or in the cloud. The state-of-the-art Customer Insights solution opens up new possibilities for sophisticated, personalized service.

Sales

Dynamic 365 is designed to help your business manage leads with the help of its integrated built-in AI. Helps you understand how customers interact with their emails so that you can make informed decisions based on insights.

Marketing

Dynamics 365 Marketing’s automation capabilities help you run targeted campaigns so that your business can attract the right costumers. Personalize your customer experience and past interactions by using automatically synced leads.

Field Service

Automatically schedule the nearest technicians with the right skills and easily manage resources across work orders.Keep technicians productive with best route directions, real-time work order updates, and customer history via mobile.

SCM

Gain a competitive advantage by centrally managing product information across global sites and subsidiaries. Ensure compliance and on-time delivery by quickly responding to changing customer specifications and seamlessly managing product revisions.

Finance

Model robust pricing and costing variations based on geography and local market economics that influence your global workforce and exchange rates. Create fixed-price, time and materials, retainer-type contracts for your projects using adaptable billing models.

Project Operations

Consolidate customer data from different sources into a single view by connecting to Dynamics 365 Sales. Use the intuitive and flexible customer data platform to get actionable insights and create personalized customer experiences.

Commerce

Provide consumers with seamless shopping experiences across stores, web, mobile, and call centers for higher revenue and brand loyalty. Dynamics 365 Commerce lets your customers redeem loyalty points, gift cards, and coupons across channels.

Human Resources

Dynamics 365 Human Resources helps managers improve the hiring process by providing services such as candidate profile visibility, AI recommendations, and interview scheduling.