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Managed Services
HTP’s Managed Services aim to help your company cope with its day to day operational activities by providing a world class IT Outsourcing service to compliment your current business infrastructure.
Our solutions vary from simple desktop support all the way through to infrastructure design, management and implementation. We provide specialist capabilities across multi-vendors such as HPE, IBM, Oracle/Sun, Lenovo, NetApp, Dell systems and all enterprise system support.
Our flexible and bespoke services combine hardware & software support, system & network monitoring, disaster recovery solutions, asset management services, on-call assistance, backup security and onsite activities.
Information System Management
View HTP’s extensive capability matrix of global support from a wide range of leading tier 1 vendors and technologies that we can supply, support, repair, upgrade and install.
Find out how outsourcing your IT through Managed Services can benefit your business: here are HTP’s top 3 reasons to reach out for IT Support.
Our Managed Services aim to help your company cope with its day-to-day operational activities by providing a world-class IT outsourcing service to compliment your current business infrastructure.
24/7/365 service that guarantees consistent service levels Quality service, backed by ISO certification for IT service management Reduced operating costs, typically by 30%
Delivers fixed SLAs to core services
Enhanced flexibility - only pay for expertise when you need it Over 21 years’ experience and total professionalism
Increased business efficiency and access to a wider skills resource
Our 24/7/365 industry leading helpdesk service ensures the fastest resolution of IT support problems whilst optimising communication and transparency Incident logging and reporting via webbased help desk.
Incidents are automatically routed to the appropriate team member.
Automatic notifications and status updates via mail and/or SMS
You may need to quickly scale your team to support your business growth, or get cover for sickness and out of hours work. Perhaps you want to free up your internal team for other, more productive activities, or you may want to lower your onsite support costs while at the same time enjoying a better, more accountable level of service. We have good bench of Infrastructure and Operations Technical resources and can be made available at shorter span to you.
